Kudos to Walmart

Yesterday,While I was cooking my meal ,I found that the indicating lights of my rice cooker wasn't on.At first I wasn't really care about that ,as I have my dishes on the fire, then.But after I finished my cooking and went to get the rice,I found the rice wasn't cooked at all!Then I thought there must be something to do with the lights!I took the cooker to my own room and plugged in, again,there was no sign of the light!My cooker stopped to work,I finally realized.

I started to worry about it--I have throwed away the receipts long before!They probably won't allow me to return or exchange it(definitely won't in China)!Then I looked up the return policy online, it says they will always let customers return their goods in spite of receipts!I was not sure about that,but I decided to have a try.So I wrapped up all the parts of the cooker ,heading towards Walmart on my bike.There was a old madam at the gate,I always see one of them standing there,sometimes they greeted to me,but I don't give a thought to why they standing there.She saw me ,with the cooker,and immediatelyshe asked if I wanted to return it.I said yes ,then she gave me a card and directed me to the Customer Service .I was quite nervous when I stepped in the service center.I said to the cashier that I want to change for a new one,brokenly.She said :"No problem,go and
get a new one."I was happy enough to drop the cooker and went on my way to the cooking section!I got a new one and returned,as she processed with my claim,she asked if I got a receipt.
"I'm sorry,I throwed it away."I said uneasily.
"Ok,that's fine,and I'll get you a new one!"
"a new one?"
"Yes, a new receipt!"said the girl gently.
"Thanks a lot!" I hurried out my word awkwardly.
"By the way,do you have an ID?
"An ID?No, I just stay here for one year,so..."
"No worry,you will be fine!" said the girl smilingly as I hurried to reach for my GullCard--!

So,that's it, I got my new cooker with no problem,and no receipt!They didn't even look through all the pieces of my old cooker,which is definitely one of the routines in China.And this is my happy shopping experience with Walmart!